Business Communications and use Diagnostic Tools †Free Samples

Question: Discuss about the Business Communications use Diagnostic Tools. Answer: Diagnosis and reflection: Diagnostic tools Johari Window Johari window is a technique that helps in understanding the relationship among themselves as well as others that helps in analyzing the communication styles for various areas such as verbal communication, nonverbal communication, active listening as well as terminus perceptions and all the schedules. Most importantly, it helps in knowing I and the blind spot that is deficient to me. It helps in accepting the emotions that is familiar to mine (Alves, 2016). Communications style questionnaire Communication style questionnaire helps in improving the communication. It also helps to communicate freely with other individuals and ask the questions regarding my communication style. It also helps me to understand and self reflect and get an insight and in-depth focus on the entire communication system that I have created to enhance my relationship as well as personality and interpersonal skills. Assertiveness questionnaire Assertive questionnaire helps me to analyze the question and helps me to self reflect on the question. It also helps me to understand what is difficult, what I am finding difficulty to express as well as my thoughts. According to Chang (2014), it also helps me to overcome the difficulty in respecting others thought as well as needs, expressing my opinion when others disagree with me as well as I also listen to other people if they disagree with me. Self-awareness It helps me in expressing my needs as well as respect others at the same time. Self-awareness is the technique that helps me in developing my communication style helping me to understand and get the knowledge regarding my communication style with others as well as my interpersonal skills that I use while communicating with others. Mirror talking Mirror talking is another technique through which I enhance my skills that helps me to talk to myself in the mirror and enhance my communication skills it helps me to understand my weaknesses as well as my facial expressions and follow my speech as an effective form improvement of communication. Key communication issues The two issues that I have found as a difficulty in my communication are self-confidence as well as lack of proper pronunciation skills. I often get stuck due to the lack of words stock that makes me speechless and makes me stop. Whenever I tend to communicate with other person and I feel a difficulty in communicating with them as I feel that my communication is not adequate and conveys my message to the personal that I am talking. I also feel difficulty in expressing my actions and behavior. My thought process to them due to lack of vocabulary of English language as well as that of what I have not feel that I cannot express my feelings as well as convey my message effectively (Dell, 2016). Other person on the other hands finds difficulty in understanding me due to lack of self confident while communicating. Another problem that I also face is my pronunciation which is very much poor. I also lack proper pronunciation skills that make me incompetent in conversation with the others and my communication being poor provides insufficient competency and opportunity for me to convey my messages to others as clearly as I want them to be. More over insufficient vocabulary also keeps me retarded in effectively communicating with other people and convey my messages to them efficiently and effectively. Major communication issues also cause problems for me to communicate with other individuals and hence creates problem in socializing. It is been found that communication is the key term that helps in socializing as well as conveying the message to others. A poor communication leads to poor relationship as well as various problems within the workplace and organization. Due to poor communication the employees also tends to be disheartened and angered to the managers and effective team leadership is affected within the workplace. It also becomes difficult for communication among the team members due to lack of proper communication skill that causes problems as well as lack of team spirit and motivation that causes problems such as not meeting the business objectives (Goetsch, 2014). Professional interactions Issues of the professional introduction that I have encountered within the past 12 months are the interview with the managers of Tesco, which I conducted as personal interview on them to get an insight on the impact of customer retention techniques that they use and their effectiveness of using this technique. Small office and contact professional interview with the managers, I asked them regarding the employee turnover rate. The professional communication that I had lacked was with all the board members of Toyota to gain an insight and in depth knowledge regarding the lean development technique. According to Hallet (2016), major communication issue that is faced during the introduction was my lack of professional communication etiquettes that made me in competent in understanding all the responses that they provided to me. I also failed to ask them the anticipated question as an interview that was supposed to ask to them that that instead caused problems for obtaining the desired da ta. The communication issue that caused problems in creating potential relationship with the individuals of owners is lack of personal confidence that made me nervous as well as tensed during the communication and conversation. It also created problems in making the directors as well as of the managers understands my main motive in interviewing them and I was in competent until portraying all the idea that I needed to convey to them. Major professional interaction problem was my lack of communicating with business professionals as well as my lack of knowledge and understanding and thought process with businessperson and when I was asking the managers as well as the business executive styles communications. The job rules as well as techniques that were hesitated to share all the information to me since I was showing an informal attitude. I also learnt that formal attitude needs to be maintained while communicating with businessperson in order to make them understand the messages properly, efficiently and effectively so that the clear idea regarding the interview and answers are understood with questions regarding enhanced dedication and proper information (Karlsson, 2017). Literature review The major problem that has been faced in my communication skill is the lack of self-confidence and pronunciation . It holds me back from pursuing my dreams as well as controls my fear to some extent. By working on the self-confidence as well as self-esteem, I think it will help me to work on my confidence as well as for the dreams due to slow self-confidence in understanding the major problems in the life. According to Karlsson (2016), the most effective strategy that I have to make myself confident and boost myself in self-esteem are tending to talk to myself on the mirror. It has so much efficiency to improve my communication skill and my self-confidence. It has been seen that mirror talking is a very effective strategy to improve the pronunciation as well as expressions during communication. A nice dress is also a very effective strategy to create an impact on the opponent's mind. Hence, I always tend to wear a nice outfit that makes me self-confident while communicating with othe r business executives. I also think positively during communication that makes me more confident while talking to others and I wanted to repose all the negative things from my mind that gives me confidence and enhances me from talking with self-confidence and self-esteem. Moreover, I always do retrospection, introspection to understand my inner feelings and thought processes that helps me in acting positively while talking, and communicating with other people as well as it helps me to create positive changes. When I speak, I always speak slowly that helps me to focus on the solution. I also tend to be commonly always smiling making me grateful while talking to other people. I also empower myself with knowledge that helps in building the strategies while communicating with others through building up self-confidence. I always tend to read magazines educational books and journals that make me knowledgeable and get a clear knowledge on different subjects (Oda, 2014). Effective communication skill can be developed through fundamental success in various aspects of life by job request, strong communication skill as well as enjoy better interpersonal relationship. Communication with family and friends emphasizes in helping to see things from others point of view while communicating with others. It can help in reducing the less judgmental and biased ideas and beliefs. Moreover encouragement of words as well as pleased to others helps us feel more welcome valued and appreciated during the conversation that ensure everyone involved in the interaction or communication is included through effective body language that is also important. According to Rubi-Fessen (2015), during discussion, modesty needs to be provided effectively that helps in constantly communicating with other people and effective improvement of the speech during every day concert conversation that helps in keeping track of the words that has been said. According to Scott-Cawiezell (2008), a little bit of script needs to be developed for overcoming the lack of confidence that helps in mitigating the problems and issues related to lack of self confidence and self esteem that is required during conversation with the other parties. Efficient communication is provided as well with a script, which is insured, that majority of the communications will be of a very high quality and else can be communicated with other people. A subjective research study was directed and information were gathered by talking college teachers on their observations about the effect of incorporating Google Apps, as a methods for classroom instructional conveyance, on understudies' correspondence and joint effort aptitudes. As per Sonea (2015), the members comprised of eight college educators from a noteworthy college, who coordinate, or had beforehand incorporated no less than two Google Apps Education Edition community oriented devices into their instructional techniques. The consequence of this review can possibly profit colleges that are debating on whether using educating cooperative innovation aptitudes, as a guideline instrument, would draw in understudies and upgrade their relational abilities (Chang, 2014). Comes about found that teachers would consider incorporating Google Applications into their instructional techniques, if given the fitting proficient improvement and preparing. Educators concurred that community inn ovation was a powerful showing apparatus and helped understudies when dealing with gathering and individual ventures. One translation from the meetings from the college teachers proposed that using collective innovation in advanced education enhanced understudies' correspondence and shared abilities, and enhanced understudies' discernments and information of innovation use in the classroom (Zohar, 2014). Health benefits of the communication skill that has been used and enhanced is by utilizing various techniques such as cell communication as well as a self-question and I also work on my fear of self confidence as well as other communication problems such a lack of vocabulary (Sonea, 2015). I do it by reading very much all the day to increase the word stock available. It helps me get out huge amount of the stock that can be used during communication with other people. The communication skill is also enhanced through creating self-confidence among people that tends to communicate with other people. The self-esteem is built automatically and helps them to become more confident in communication skill and maximum effort while communication is provided that helps in understanding the psychology of other people. It also helps them for communicating with other people efficiently understanding the needs of communication, conveys, and portrays the message to others (Alves, 2016). Conclusion It can be concluded that the way in which people speak with each other is emphatically impacted independent from anyone else discernment, to be specific by the esteem and power that an individual ascribes to himself/herself. In all types of correspondence and in any case at what level it happens (intra-individual, relational, in gathering what is more, out in the open), the focal post of self-certification is reluctance. Hesitance is the view of one's own particular way of life as a feature of the world. Self-information is unrealistic outside the association with the others. An apparatus of self-information is the purported Joharry window, after the name of its designers, Joseph Luft and Harry Ingham. It is a figurative portrayal of the self, as a four-looked at window. Each eye symbolizes one of the four ranges of the self: open self, daze self, shrouded self and obscure self. The four compartments of the self (open, visually impaired, covered up and obscure) are not equivalent. I would like to undertake short courses that would help me in developing my communication skills. Short courses would also provide me the opportunity for developing my personality as well as pronunciation skills for conversation with other business executives. Further, the skills would also be enhanced in terms of the grooming and personality development. In the short courses, regular interaction with the personality development trainer provides the opportunity for the learner to get a good grasp on the communication skill as well as development of the confidence that needs while communicating with other personnel within business and organization. I will also undertake postgraduate communication course as the CQU that will help me to enhance my communication skill and help me to choose wise words while communicating with other people to convey my messages clearly to them. The communication courses will also help me to understand various communication techniques and tools along with models of communication that will provide me with knowledge in communicating and make me efficient in communicating with other people. I will also create a reading plan along with gathering of adequate conceptual framework and theoretical knowledge that includes specific communication texts and good books on communication skills development. I will buy books like How to win friends and influence people by Dale Carnegie, Crucial conversations: tools for talking when stakes are high by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler and Difficult conversations: how to have conversations that matter the most by Douglas Stone, Bruce Pattson, Sheila Heen and Roger Fisher. I will also maintain a personal journal as well as reflective communication interactions that will help me to get a reflection and allow me the opportunity to do a self-assessment for improving mys elf. I will also choose a mentor who will help me with improvement of my communication skills and guide me through the process of development of communication skills through sharing knowledge, experience and skills. The skills necessary for the manipulation of professional development will also be enhanced to regulate the self-esteem and self-motivation and help me to become efficient and effective in communication with business executives as well as other executives at office premises. Moreover, the communication skills once enhanced will also help me to become efficient as well as a good listener, keen observer and good speaker. Further, I will also keep a record of the learning that has been for a day that will help me to keep a track of the achievements and personal attribute developments. Moreover, the key attributes are also learnt regarding the communication skill development within the organization. Months 1st month 2nd month 3rd month 4th month 5th month 6th month Measuring the successful completion Undertaking short courses for developing competency Taking short tests for self evaluation Undertaking advanced post graduate communication course at CQU or other institutions Participating in group discussions and mock interviews to the personality development trainer and mirror talking A reading plan for acquiring conceptual knowledge that might include specific communication texts and self-help books Thorough reading will be conducted through studying the books thoroughly and sitting for online examination based on the text books read. Maintaining of personal journals reflecting on communication interactions Reading the journals again to learn from the self -reflection Identification of a mentor Asking the mentor to take a test for communication Figure 1: Gantt chart for the action plan (Source: Created by the author) References Alves, A. M. D. O. 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